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Blue Estate Agents cover a wide area including Heston, Hounslow, Southall, Norwood Green, Cranford, Harlington Isleworth, Osterley and Whitton. We also go further as Slough & Reading. We rent potties from Room Shares an HMO Properties, to Studios apartments to larger family homes consisting of 5 to 6 Bedroom family home.

Whether you let out a on bedroom flat or maintain a portfolio of properties, your responsibilities are the same. Whether its dealing with a leaking sink or boilers breaking down, Blue Estate Agents can take care of this for you.

At Blue Estate Agents we believe we can offer you total peace of mind. Regardless of what type of service you require we always act in a truly professional manner always.

For properties in England, the Tenant Fees Act 2019 means that in addition to rent, lettings agents can only charge tenants (or anyone acting on the tenant's behalf) the following permitted payments:

  • Holding deposits (a maximum of 1 week's rent);
  • Deposits (a maximum deposit of 5 weeks' rent for annual rent below £50,000, or 6 weeks' rent for annual rental of £50,000 and above);


Payments to change a tenancy agreement eg. change of sharer (capped at £50 or, if higher, any reasonable costs);

  • Early Surrender of the AST at Tenant's Request - Should a tenant need to surrender the tenancy early and the Landlord agrees to re-let the property, the liability for the payment of rent will end once a new tenant is found and takes up occupation. However, the tenant will still need to cover the Landlord's costs in surrendering the tenancy and re-letting the property
  • Utilities, communication services (eg. telephone, broadband), TV licence and council tax;
  • Interest payments for the late payment of rent (up to 3% above Bank of England's annual percentage rate);
  • Reasonable costs for replacement of lost keys or other security devices;
  • Contractual damages in the event of the tenant's default of a tenancy agreement; and
  • Any other permitted payments under the Tenant Fees Act 2019.


For properties in Wales, the Renting Homes (Fees etc.) (Wales) Bill, once enacted, means that in addition to rent, lettings agents can only charge tenants (or anyone acting on the tenant's behalf) the following permitted payments:

  • Holding deposits (a maximum of 1 week's rent);
  • Deposits;
  • Utilities, communication services (eg. telephone, broadband), TV licence and council tax;
  • Payments for the late payment of rent;
  • A breach of a term of the contract;
  • Any other permitted payments under the Renting Homes (Fees etc.) (Wales) Bill and regulations once enacted.


Non AST's signed on or after 1st June 2019

For any individual tenant not renting a property under an Assured Shorthold Tenancy the following charges are also payable: 

  • Tenancy Administration charge - £180 per tenancy
  • Reference charge - £60 per tenant or guarantor
  • Check-in charge - £140 per tenancy
  • Renewal charge - £140 per renewal

If a tenant decides to rent a property through us in the name of a business or company the tenancy administration and reference charge will be £480 for a new tenancy and £240 for every renewal.

All prices are inclusive of VAT.

Tenant protection

Blue Estate Agents are a member of The Property Ombudsman (TPO) for sales and lettings which is a redress scheme; we subscribe to TPO’s Codes of Practice. This Government approved independent redress scheme gives consumers additional protection beyond that required by law. Our clients have peace of mind that there is free and fair redress available in the unlikely event of an unresolved dispute involving our agency.

Blue Estate Agents is a member of Safeagent which is a client money protection scheme. This means that any monies we hold is insured. This gives our clients peace of mind and financial protection that their money will always be safe in our hands under the Safeagent Client Money Protection Scheme.